Trevi's PM Server | Full -Time

Omni Hotels • Orlando, FL • 4h ago

Location

Orlando Resort at Championsgate

The Omni Orlando Resort at ChampionsGate is surrounded by 36 holes of championship Orlando golf and 15 acres of recreation, this four-diamond resort is one of the nation's premier golf, meeting and leisure retreats. In addition to walk-out golf, guests may choose to relax in our signature Mokara spa, dine in one of our five restaurants or enjoy 15 acres of pools and recreation activities including the 850-foot lazy river.

Omni Orlando's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Orlando Resort at ChampionsGate may be your perfect match.

Job Description

The primary responsibility of this position is to serve food and beverage items to the guests following the procedures taught during training. Serve guests quickly and efficiently with complete knowledge of food and beverage menus. Adept at all service functions while interacting with guest and maintaining a clean, safe and professional environment.

Responsibilities

Greet all guest with enthusiasm and friendliness

Acknowledge and greet all guests, anticipate guest needs, and respond to guest inquiries or requests

Effectively merchandises food and beverage menus in an informative manner, friendly and enthusiastic manner

Communicates with food and beverage staff to ensure guest satisfaction

Clean and resetting of dirty tables according to standards

Cleaning and polishing of water glasses and silverware

Monitor and maintain cleanliness, sanitation and organization of assigned work areas

Prepares dining room and work area for either opening or closing accordance with company standards

Set tables with clean pressed linen, china, silverware and glassware

Ensure dining room furniture and floors are kept clean and arranged

Attends staff meetings to receive information and direction

Contributes to a professional workplace that maximizes employee moral, productivity and effectiveness. Works well with a diverse FOH and BOH staff

Performs additional responsibilities although not detailed, as requested by a manager

Insures responsible service of alcohol by following all legal requirements including carding and consumption

Accurately takes food and beverage orders from guests and promptly records all transactions in the Micros system. Maintains guest tabs and facilitates payment following procedures

Serves food and beverage to guests following company steps of service and adheres to service times

Follows daily checklists and side work. Set-ups, stocks and breakdown of service and dining room following procedures. Completes all assigned cleaning duties. Complies with direction and instruction from the management team

Qualifications

Qualifications:

Maintains full knowledge of menus, recipes, wine, liquor, beer, and any other pertinent information

Constantly increasing knowledge of food, wine, beer, liquor and other products and services

Commitment to quality service, and food and beverage knowledge

Must have strong communication skills

Ability to work calmly and effectively under pressure

Must have problem solving abilities, be self-motivated and organized

Must be able to work under moderate supervision

Must have an unexpired tips certification

Maintains a clean and professional image at all times

Speaks to guests with enthusiasm at all times

Ability to understand and follow written and verbal instructions

Must be able to work flexible shifts and schedules, including weekends and holidays

Must be at least 21 years of age

Must be able to demonstrate competency as outlined in the training schedule

Excellent people skills and outgoing personality

Experience in a hospitality industry in similar position

Previous guest service training in a luxury resort environment

Must have knowledge of the floor plan and table numbers as outlined in training

Physical Requirements:

This position will spend 95% of the time standing and 5% of the time sitting

The individual must be able to transport up to 50 pounds on occasion and up to 35 pounds regularly

Ability to bend and reach above head holding up to 10 pounds frequently

Working Environment:

Occasional environmental exposures to cold and heat

Must show ability to work in a fast paced environment

Ability to work in a team oriented environment

Possesses stamina and energy to remain active and move quickly for up to 10 hour shifts

Ability to hear, understand and respond to guest and staff requests in a loud environment

Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster (https://www1.eeoc.gov/employers/poster.cfm) and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement (https://www.dol.gov/ofccp/pdf/pay-transp_formattedESQA508c.pdf) If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.

Job LocationsUS-FL-Orlando

Posted Date10 hours ago(4/29/2025 10:47 AM)

Requisition ID 2025-122473

of Openings 1

Category (Portal Searching) Food & Beverage

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